Welcome to UCLA Extension Canvas Support

Our team will be happy to assist you with any Canvas-related technical support, as well as general and administrative questions.

For assistance:

- Click above on "Submit a Request"
- Email: support@unexonline.zendesk.com or
- Call (310) 206-4563; (866) 269-7289 (Mon-Fri, 7am-6pm Pacific Time)

Response Times:

- Written requests for assistance are answered as quickly as possible, with answer times ranging from a few minutes to a few hours. Some require more time than others, but no request will go unanswered for more than 24 hours.

- For more immediate Canvas technical support, log on to Canvas, click on Help (top right), where you can chat live 24/7 with Canvas Support. You can also call Canvas Support 24/7 at (888) 307-3065.

For Canvas Login Assistance:

- Go to https://my.uclaextension.edu and click on "Forgot Password?" to create a new password. Alternatively, you can click Help > Report a Problem. The Help option is located beneath the login window.

We look forward to assisting you!


Office of Instructional Enhancement
UCLA Extension