Our team will be happy to assist you with any Canvas-related technical support, as well as general and administrative questions.
For assistance:
- Click above on "Submit a Request"
- Email: support@unexonline.zendesk.com or
- Call (310) 206-4563; (866) 269-7289 (Mon-Fri, 7am-6pm Pacific Time)
Response Times:
- Written requests for assistance are answered as quickly as possible, with answer times ranging from a few minutes to a few hours. Some require more time than others, but no request will go unanswered for more than 24 hours.
- For more immediate Canvas technical support, log on to Canvas, click on Help (bottom left), where you can chat live 24/7 with Canvas Support. You can also call Canvas Support 24/7 at (888) 307-3065.
For Canvas Login Assistance:
- Go to https://my.uclaextension.edu and click on "Forgot Password?" to create a new password. Alternatively, you can click Help > Report a Problem. The Help option is located beneath the login window.
We look forward to assisting you!
Regards,
Office of Instructional Enhancement
UCLA Extension
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