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Welcome to UCLA Extension Canvas Support

Our team will be happy to assist you with any Canvas-related technical support, as well as general and administrative questions.

For assistance:

- Click above on "Submit a Request"
- Email: support@unexonline.zendesk.com (24-hour turnaround response except weekends) or
- Call (310) 206-4563
- Telephone support available Monday to Friday, 8am-5pm Pacific Time

Written requests for assistance are answered as quickly as possible, with answer times ranging from a few minutes to a few hours. Some require more time than others, but no request will go unanswered for more than 24 hours during our normal business hours.

For more immediate Canvas technical support, log on to Canvas, click on Help (bottom left), where you can chat live 24/7 with Canvas Support. You can also call Canvas Support 24/7 at (888) 307-3065.

For Canvas Login Assistance:

- Go to https://my.uclaextension.edu and click on "Forgot Password?" to create a new password. Alternatively, you can click Help > Report a Problem. The Help option is located beneath the login window.

For Instructors:

Please consult our instructor knowledge base for how-tos and best practices.

We look forward to assisting you!

 

Regards,

Instructional Design and Learning Support
UCLA Extension

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