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Set Up Email Forwarding for Inbox Conversations and Notifications

Updated

Canvas allows you to forward Inbox messages (called "Conversations") and course activity notifications to your personal email account. 

By default, Canvas sends these notifications to the email address you use to log into Canvas (your UCLA email address), but if you would like to forward conversations and notifications to a different email address, you can add it within your Canvas account settings. 

To explore each step of this process, click the tabs below. 

Step One: Add an Additional Email Address to Canvas 

To add an additional email address to your Canvas account:

  1. In the global navigation menu, click Account.
  2. Click Settings.

Settings highlighted in the Account menu option.

  1. Click + Email Address in the Ways to Contact section. The Register Communication window will open.

+Email Address highlighted.

  1. Type the email address you want to add to your Canvas account in the Email Address field.
  2. Click Register Email.

Register Email highlighted in the Register Communication window.

A confirmation message will be sent to the email address that you just registered. In the confirmation email, click Click here to confirm this registration.

Once its registration has been confirmed, the new email address will appear in the Ways to Contact section of your Canvas account settings.

Registered email address displayed in the Ways to Contact area.

Please note that your UCLA email address must be set as your preferred email, which is indicated by a star icon (★) on its right side.

Step Two: Customize Your Notification Settings 

To customize your notification settings so that messages are forwarded to your newly added email address:

  1. In the global navigation menu, click Account.
  2. Click Notifications.

Notifications highlighted in the Account menu.

  1. Set the notification preferences for your newly registered email address by clicking the Notification Preference icons for each option.

Notification Preference icons highlighted in the Account Notification Settings area.

  1. To ensure that messages from the Canvas Inbox are forwarded to your email account, select the Notify Immediately preference for the Conversations category.

The Notify Immediately icon highlighted in notification settings for Conversations.

Tip: Send Attachments from the Canvas Inbox

You can now reply directly to Canvas email notifications from your newly registered email account; however, please be aware that attachments added as part of the reply in your email account will not be included in the message visible to students in Canvas. All attachments must be sent directly from the Canvas Inbox.

Additional Canvas Resources

For additional articles on how to customize your Account Notifications in Canvas, you can explore Canvas's guides for instructors:

To learn more about each notification, default settings, and notification triggers, view the Canvas Notifications page.

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