Live support sessions for Canvas, Zoom, and Panopto are offered every week, excluding weekends and holidays. See the UCLA Extension Calendar for university holidays.
Support Areas
To explore each support area, click the tabs below.
Canvas
Canvas is an online learning environment where you can interact with your students, present course materials and activities, grade assignments, and more.
Join the live technical support sessions to ask open-ended questions related to Canvas and receive support in using Canvas features for your course.
Zoom
Zoom is a web conferencing tool that allows you and your students to interact with one another online, in real time. If your in-person class has transitioned to online delivery, you can use Zoom via Canvas to meet live with your students.
Join the live technical support sessions to ask open-ended questions related to Zoom and receive support in scheduling and managing Zoom meetings directly in your course.
Panopto
Panopto is a video creation tool and hosting platform integrated directly into your Canvas course that allows you to record, host, and present instructional content.
Join the live technical support sessions to ask open-ended questions related to Panopto and receive support in how to record video content for your course.
Live Session Logistics
The schedule for the weekly live support sessions:
- Tuesday, 5:00-6:00 PM (Pacific Time)
- Wednesday, 1:00-2:00 PM (Pacific Time)
- Thursday, 5:00-6:00 PM (Pacific Time)
To join a live session, click this Zoom Meeting link.
Prior to joining the meeting:
- Make sure that you are running the latest version of Zoom.
- Test your audio, video, and internet connection by joining the Zoom Meeting Test.